Terms of Service

Last Updated: July 1, 2026

Welcome to Julien Cookware. By visiting our website or making a purchase, you agree to be bound by these Terms of Service. Please read them carefully.

1. About Us

This website is operated by Julien Cookware. Throughout these Terms, "we," "us," and "our" refer to Julien Cookware. Our store is hosted on Shopify Inc.

2. Using Our Site

By using this site, you confirm that you are of legal age in your province or state of residence. You agree not to use our site for any unlawful purpose or in any way that violates applicable laws or regulations. Any breach of these Terms may result in termination of your access to our services.

3. Products and Orders

We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction at our discretion. All product descriptions and images are as accurate as we can make them; however, we cannot guarantee that your screen will display colors exactly as they appear in person. We reserve the right to discontinue any product at any time.

4. Pricing

Prices are listed in Canadian dollars for Canadian customers and in US dollars for all other customers, unless otherwise specified, and are subject to change without notice. We reserve the right to refuse or cancel any order, including orders placed for items with incorrect pricing due to typographical errors.

5. Payment

You agree to provide current and accurate payment information for all purchases. Credit card information is encrypted during transmission. We do not store full card numbers.

6. Shipping

We ship to Canada and the United States. Estimated shipping times and costs are displayed at checkout. We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.

7. Returns and Refunds

Our return and refund policy is described separately on our website. By making a purchase, you agree to those terms. We reserve the right to refuse returns or refunds where we determine that our return policy has been abused.

8. Accuracy of Information

We strive to keep product information, descriptions, and pricing current and accurate. We reserve the right to correct any errors at any time, including after an order has been placed, and to cancel orders affected by such errors.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of those sites. Visiting a third-party site is at your own risk.

10. Intellectual Property

All content on this site — including text, images, logos, and product descriptions — is the property of Julien Cookware. You may not reproduce, duplicate, or use our content without our express written permission.

11. User Submissions

If you submit reviews, feedback, or other content to us, you grant us the right to use, publish, and reproduce that content in connection with our business. You are solely responsible for the accuracy and legality of any content you submit.

12. Disclaimer of Warranties

Our website and products are provided "as is." To the fullest extent permitted by law, we make no representations or warranties of any kind, express or implied, regarding the suitability of our products for any particular purpose beyond their intended use.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Julien Cookware shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of our site or products, even if we have been advised of the possibility of such damages.

14. Indemnification

You agree to indemnify and hold harmless Julien Cookware and its employees, agents, and service providers from any claims, losses, or damages — including reasonable legal fees — arising from your breach of these Terms or your violation of any law or third-party rights.

15. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes shall be subject to the exclusive jurisdiction of the courts of Ontario.

16. Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted to this page. Your continued use of our website after any changes constitutes your acceptance of the updated Terms.